eBRAM Updates

Mr Alex Fan and the delegation from Hainan International Arbitration Court visited eBRAM

Mr. Alex Fan, Chairman of Hainan International Arbitration Court, recently visited eBRAM and met with eBRAM’s CEO Mr. Daniel Lam, SBS, JP and the executive team. 

During the visit, Mr Alex Fan shared that e-arbitration is the new trend of current arbitration service, in which HIAC has been accumulating profound experience. Mr Fan and Mr Lam had an enjoyable exchange on stablishing a closer collaboration between the HIAC and eBRAM.

Mr Alex Fan and Mr Lawrence Tam

The eBRAM team showcased to Mr Fan the eBRAM Online Dispute Resolution platform, and Mr Fan was impressed by the user-friendliness and features of the platform. Mr Fan also tried the eBRAM’s e-signing services and signed an ODR agreement. As illustrated by Mr Lawrence Tam, CTO of eBRAM, users in different places of the world can sign documents online easily via eBRAM’s platform on PC, Mac, iOS and Android mobiles with instant update and logging for track and trace.

How to apply LawTech, e-mediation and e-arbitration on resolving disputes caused by the COVID-19 pandemic

Interview of Dr. Thomas So, Chairman of eBRAM, by MetroInfo Radio

22 October 2020

Dr. Thomas So, the Chairman of eBRAM International Online Dispute Resolution Centre Limited (eBRAM), was invited for an interview with MetroInfo Radio on 22 October 2020 to introduce the latest development of LawTech in Hong Kong. He also gave a detailed introduction on how eBRAM helps the Hong Kong residents and MSMEs, with an extremely low fee, speedily resolving different kinds of COVID-19 related disputes and restores harmony in the society through an Online Dispute Resolution Scheme supported by the Second Round of Anti-epidemic Fund measures by HKSAR government.

eBRAM’s service gives advantages in enhancing Hong Kong’s role as the legal service centre of the Belt and Road Initiative

Dr. Thomas So started by introducing the background and vision of eBRAM, which is a not-for-profit organization found under Hong Kong law in 2018.  The Board of Directors has been formed by broadly representative legal and information technology professionals.  He also shared that the launch of eBRAM and online dispute resolution services has timely eased the problem of attending in-person hearing in court litigation and traditional Alternative Dispute Resolution (ADR) process.  eBRAM has provided the disputing parties with a convenient, highly confidential and secure AI online dispute resolution platform.  He also suggested that the eBRAM online dispute resolution platform is very suitable for resolving the business disputes along the Belt and Road countries and regions, which also helps enhance the role and status of Hong Kong as the legal service centre in the initiative.

Smooth implementation of the COVID-19 Online Dispute Resolution Scheme

Dr. Thomas So also introduced the important launch of eBRAM’s COVID-19 Online Dispute Resolution Scheme in this June.  Under the Scheme, if either party of COVID-19 related dispute is a Hong Kong resident or company and the claim amount is capped HK$ 500,000, any of the eligible parties may refer a dispute to the eBRAM’s online dispute resolution platform for resolution. Thanks to the support from the Department of Justice of the HKSAR government, the applicable case registration fee per party of HK$200 only.  The Scheme includes an inviting and effective 3-step dispute resolution procedure of (i) e-negotiation, (ii) e-mediation and (iii) e-arbitration, which aims to resolve the dispute within a time frame of 6 weeks.  Dr. Thomas So encouraged  parties who have been involved in COVID-19 related disputes or would like to require further information about the Scheme to contact eBRAM or visit our website www.ebram.org.

Using AI Translation system

Dr. Thomas So also mentioned that parties to  cross-border trading disputes always need to translate documents between different languages.  eBRAM has been focusing on the development and application of AI translation system with high accuracy, this would further lower the cost in resolving the cross-border disputes and expedite the procedures.

Support international online conferences and arbitration moots

Many large-scale academic conferences and competitions have been suspended and held virtually due to the pandemic.  As requested by different international institutions and academic groups, eBRAM has used its advanced video conferencing technology to support these events and they all went smoothly and successfully.

It was a joyful and amusing 30-minute interview with the moderator.


eBRAM attended HKTDC’s 2020 China International Fair Virtual Forum

“Belt and Road New Opportunities and New Norms: Offline Disputes, Online Resolution"

7 Sept 2020

eBRAM International Online Dispute Resolution Centre Limited (eBRAM) was invited to attend an virtual forum titled 「內地-香港服務貿易論壇2020 : 一帶一路新機遇、新業態:線下爭議-網上解決 (2020 China International Fair - Belt and Road Initiative New Opportunities and New Norms: Offline Disputes, Online Resolution) .

The forum was conducted in Mandarin and moderated by Dr. DING Kwok Wing, James, Commissioner of Inclusive Dispute Avoidance and Resolution Office, HKSAR. Dr Thomas So, Chairman of eBRAM, delivered a keynote speech introducing eBRAM's online dispute resolution platform to more than 100 executives, inhouse counsel and lawyers from Mainland China. 

Dr. So stressed that with online arbitration has become a  ‘New Norm’, its utmost importance to  develop a secure and user-friendly online dispute resolution platform in Hong Kong.  Online dispute resolution platform leveraging technologies with prioritized security assurance fosters Hong Kong‘s distinctive status as the legal hub supporting  ‘Belt-and-Road Initiative’ and ‘Greater Bay Area’ development.  eBRAM International Online Dispute Resolution Centre Limited (eBRAM) is the first and currently the only institution in Hong Kong that has the capacity to develop technologies locally dedicated to online deal-making and dispute resolution platform, including video-conferencing technology for online mediation meeting and arbitration hearing. All information submitted to the platform is stored in a secured and private cloud in Hong Kong managed by eBRAM and protected by Hong Kong law.

Dr. So further introduced eBRAM's newly launched  COVID-19 Online Dispute Resolution (ODR) Scheme as commissioned by the Department of Justice of the Hong Kong Special Administrative Region.  In Jun 2020, eBRAM  successfully developed an exclusive online platform for handling disputes arising out of or in connection with the COVID-19 pandemic globally and locally. It is especially designed for supporting those micros, small and medium-sized enterprises (MSMEs) that are adversely affected or impacted hard by the pandemic. eBRAM have completed the training for arbitrators and mediators, and will start accepting COVID-19 related dispute cases in late September 2020. 

During the Q&A session of the forum, Dr So emphasised that eBRAM is the catalyst expediting the development of Hong Kong’s online dispute resolution services. As such, eBRAM will bring more practice opportunities for young arbitrators, mediators, lawyers, and IT practitioners, and reinforce Hong Kong’s longstanding status as a dispute resolution hub in the Asia-Pacific region.

Other speakers at the forum included representatives of the Hong Kong International Arbitration Centre (HKIAC), CIETAC (Hong Kong Centre) and two Hong Kong dispute resolution lawyers. The forum also covered other topics such as intellectual property disputes, enforcement of arbitration award and interim measures, which are well received by the audience.

Commissioner of Inclusive Dispute Avoidance and Resolution Office visits eBRAM

20 August 2020

Dr James Ding (third left), Commissioner of Inclusive Dispute Avoidance and Resolution Office of the Department of Justice (DoJ) of Hong Kong SAR, visited the head office of eBRAM International Online Dispute Resolution Centre at Justice Place, 11 Ice House Street, Central, Hong Kong.
During the visit, Daniel Lam SBS JP, CEO, and executives of eBRAM provided with Dr Ding the latest updates of how eBRAM facilitates online dispute resolution (ODR) through the smart use of digital technologies.

Secretary for Justice signs MoU with Chairman of eBRAM

18 May 2020

The Secretary for Justice, Ms Teresa Cheng, SC (second right), signed a Memorandum of Understanding today (May 18) with the Chairman of eBRAM International Online Dispute Resolution Centre, Mr Nicholas Chan (second left), on the COVID-19 Online Dispute Resolution (ODR) Scheme. The Scheme will engage eBRAM to provide ODR services to the general public and businesses, in particular micro, small and medium-sized enterprises, involved in low value disputes arising from or relating to COVID-19.