eBRAM Certified Online Mediator Training Course - Cohort 3

一邦國際網上仲調中心認可線上調解員培訓課程第三期

Background

Amid the flourishing digital economy, cross-border transactions have surged, accompanied by increasingly complex and diverse disputes. To address these challenges, eBRAM International Online Dispute Resolution Centre—Hong Kong’s sole APEC-recognized online dispute resolution (ODR) platform—has meticulously designed the eBRAM Certified Online Mediator Training Course. This program enhances certified mediators’ proficiency in legal technology, empowering them to leverage ODR platforms more effectively in cross-border dispute resolution.

Key Features

Expert-Led Training：Industry specialists deliver cutting-edge content on legal tech applications and practical ODR platform skills, integrating eBRAM’s advanced technology.
Hands-On Simulation Exercises：: Curriculum focuses on real-world online mediation needs, covering ODR workflows, mediation techniques, and eBRAM platform operations to ensure rapid skill acquisition.
Flexible Learning：Hybrid model combines in-person classes with online simulated mediation cases, allowing self-paced learning anytime, anywhere.
Global Certification：Graduates receive eBRAM certification, boosting international competitiveness.

Curriculum

Part 1: In-Person Sessions

eBRAM Online Mediation Fundamentals: Introduction to eBRAM, online mediation concepts, distinctions from traditional mediation, and key considerations.
eBRAM ODR Workflow: Step-by-step guidance on case handling, including digital identity verification (eKYC), dispute identification, stakeholder communication, and solution implementation.
Technology Applications: Exploration of eBRAM’s blockchain and AI technologies in mediation practice.

Part 2: Online Simulated Mediation

Cross-Border Mediation Simulation: Group exercises simulating transnational transaction disputes to refine practical ODR platform skills.

Eligibility

Mediators accredited by the Hong Kong Mediation Accreditation Association Limited (HKMAAL).

Certification Requirements

100% attendance in in-person sessions;
Completion of three assigned simulated cases on the eBRAM ODR platform by 16 September 2025.
Graduates fulfilling both criteria receive a Certificate of Completion and may apply to join the eBRAM List of Online Mediators within six months, becoming eBRAM Certified Online Mediators.

Course Details

Course code	eMed01-03-0825
Course Duration	12 hours
Mode and Time	Offline Classes: 25 August 2025 and 2 September 2025 from 7 p.m. to 10 p.m.
	Online Simulation Exercise: Completion of three assigned simulated cases on theeBRAM ODR platform by September 16, 2025
Venue	West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
Online Simulation Platform	eBRAM Online Dispute Resolution (ODR) Platform
Language	English (Course materials are mainly presented in English)
Fees	Regular Price: HKD $3,000 Early Bird Discount: HKD $2,500 (must complete registration and payment by August 14,2025)
Registration Method	Please complete the online registration form Submit a copy of your Mediator certificate accredited by the Hong Kong Mediation Accreditation Association Limited (HKMAAL) and proof of payment to training@ebram.org. Please pay the course fee before the registration deadline. *Course applications are subject to terms and conditions.
Application deadline	20 August 2025
Payment Methods	Cheque: (payable to [eBRAM International Online Dispute Resolution Centre Limited]; please write your name, contact number, and course title on the back of the cheque) [Applicable only to applicants with a Hong Kong bank account]; OR Bank Transfer: Please deposit fee into HSBC Bank (Bank Code: 004) and write your name, contact number, and course title on the back of the deposit slip. Account name: eBRAM International Online Dispute Resolution Centre Limited 一邦國際網上仲調中心有限公司 Account number：741-287155-838 Online payment ◆ FPD: FPS ID: 0984567 ◆ Credit card: Payment link
Terms and Conditions	Applicants must complete the registration form and pay the course fee on or before the registration deadline for the application to be valid. Course enrolment will be allocated on a first-come, first-served basis among valid applications. If the applicant does not receive a confirmation email from the eBRAM Secretariat within two working days after the application deadline, the applicant will be placed on the waiting list. To maintain accurate attendance records, students must sign in and out when arriving and leaving the class. Unless the course is full or cancelled, course fees paid are non-refundable regardless of attendance. If Typhoon Signal No. 8 or above, or a Black Rainstorm Warning is hoisted or remains in effect two hours before the start of a physical class, the class will be postponed or cancelled. eBRAM International Online Dispute Resolution Centre reserves the right to accept or reject any application and has the final decision. eBRAM International Online Dispute Resolution Centre disclaims any liability for changes in the course schedule, venue, or instructor at any time.