eBRAM Launches “Online Dispute Resolution Scheme for Real Estate Agency Services (地產代理服務網上爭議解決計劃)”

Property disputes are often complex and costly. To better provide the public and real estate agents with an efficient, reasonably priced, and convenient resolution channel, eBRAM officially launched the "Online Dispute Resolution Scheme for Real Estate Agency" This program utilizes a flexible three-stage online process—negotiation, mediation, and arbitration—to resolve disputes quickly and cost-effectively.

The Estate Agents Authority (“EAA”) has organised a webinar titled “From Conflict to Mutual Benefit – A Comprehensive Guide to Mediation Services (從衝突到雙贏：調解服務全攻略)” for the trade in June this year. Mr Ronald Sum, JP, Vice Chairman of eBRAM, was invited as one of the speakers to share practical experience in professional mediation services with the industry. The launch of this dedicated Scheme by eBRAM is a direct response to the growing market demand for professional mediation services.

✨ Key Features and Scheme Fees:
🔹 The fastest three-stage online dispute resolution process (Negotiation, Mediation, Arbitration)
🔹 Completion within 2.5 to 7 weeks (depends on case complexity)
🔹 No filing fee is required. An administration fee of only HK$200 applies.
🔹 Participants can join anytime, anywhere via our secure, encrypted Online Dispute Resolution (ODR) platform
🔹 Arbitration awards are enforceable in over 170 jurisdictions, including Mainland China

Dr. Thomas So, JP, Chairman of eBRAM, noted that the "Online Dispute Resolution Program for Real Estate Agents" addresses the market demand for an efficient dispute resolution mechanism. By combining legal technology with professional mediation and arbitration services, it helps the public resolve property disputes at lower costs and with greater efficiency, thereby promoting social harmony.