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職位空缺 （僅供英文版）

Case Manager/ Case Administrator

eBRAM International Online Dispute Resolution Centre Limited

Central

Salary provided

Posted on 26 May 2020

Job Highlights

  • 3-5 working experiences
  • Degree holder in Law and/or Finance
  • 5-day work week and medical plan

Job Description

 Role and responsibilities: 

  • Convene, manage, and administer cases.  
  • Handle case management issues effectively and in a professional manner.  
  • Regularly meet and communicate with team members to discuss case issues.  
  • Ensure timely follow-up on all closed cases  

Core Competencies/Skills: 

  • Case management skills: must be able to articulate, understand, support and perform in accordance with all eBRAM rules, policies, and procedures which affect the case management process. This includes but is not limited to online documentation and usage of softwares for all types of ODR services 
  • Basic proficiency in all ADR processes and procedures (negotiation, mediation, arbitration, court reference, etc.)  
  • Relationship skills with disputing parties: ability to proactively determine client needs to ensure that the overall experience is positive 
  • Technical skills: Computer literate and proficiency in all software programs required for the position  
  • Organization skills: exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick-paced environment  
  • Communication skills: good verbal & written communication skills  
  • Collaboration: solid ability in working with Team members; must act professionally and possess great interpersonal skills;  
  • Legal knowledge: must have a good understanding of the legal industry including court processes and legal terminology  Education/Experience:
  • Possess a bachelor’s degree, preferably relating to law and/or finance  
  • Excellent command of written/spoken English and Chinese (Cantonese and Putonghua) 
  • Well-organized, pro-active, meticulous and be able to work both independently and as part of a team  
  • Proficient with MS Office applications  
  • Good interpersonal and communication skills 
  • Able to work under pressure.  

Working Location:

  • Central District and CyberPort

Marketing Manager

Role and responsibilities: 

  • Co-ordinate conferences, trainings, seminars, and promotional events, and develop marketing materials.
  • Provide analysis of current campaigns and feeding the information to the Marketing and PR.
  • Setup and work across our main social media platforms: Twitter, LinkedIn, Facebook, and WeChat.
  • Be proactive and creative in identifying new tactics to inspire and motivate the work for good community.
  • Liaise with local and professional media.
  • Assist in developing the marketing strategy for the company to achieve the company's objectives.

 Job Requirement: 

  • University degree in marketing, communications, Journalism, Creative Writing, or similar.
  • Experience as a Social Media Executive at a similar company.
  • Expert knowledge of all leading social media sites.
  • In-depth understanding of the processes surrounding the creation and distribution of paid advertisements.
  • Ability to create authoritative and persuasive write-ups.
  • Flexible and engaging writing style.
  • Excellent communication skills.
  • Ability to think creatively and innovatively.

We offer an attractive benefits package including:

  • 5 days work
  • Medical coverage
  • Hospital Insurance

Working Location:

  • Central District and CyberPort

IT Support Officer

eBRAM International Online Dispute Resolution Centre Limited

Central

Salary provided

Posted on 25 May 2020

Job Highlights

  • 5 days work
  • Medical coverage
  • Hospital Insurance

Job Description

Job Description: 

  • Assist in hardware and software setup, installation, upgrade and maintenance
  • Perform routine system checking for server, network, firewall and backup
  • Work with vendor and support team on resolving system and network issues
  • Responsible for daily system operations activities and network maintenance
  • First level troubleshooting of PC, printing, network, application access issues, etc.
  • Perform ad hoc duties when required

 Job Requirement: 

  • Advanced Diploma holder or above in Information Technology or related discipline
  • Minimum 3 years of relevant experience in Windows server administration support and end-user support
  • Knowledge of Microsoft Products including Azure, SharePoint, Active Directory, SQL, O365, Dynamics 365, Teams
  • Network setup, support, and security
  • Good command of English & Chinese
  • Self-motivated with a positive working attitude
  • Mature & responsible, good interpersonal skills
  • Can work independently and as a team
  • Web development and support experience will be plus
  • Immediately available preferred

We offer an attractive benefits package including:

  • 5 days work
  • Medical coverage
  • Hospital Insurance

Working Location:

  • Central District and CyberPort

Application Development Officer

eBRAM International Online Dispute Resolution Centre Limited

Central

Salary provided

Posted on 25 May 2020

Job Highlights

  • 5 days work
  • Medical coverage
  • Hospital Insurance

Job Description

Role & Responsibilities:

  • Participate in full SDLC for internal application development, testing, and system implementation
  • Build the next generation of an online dispute resolution platform through a combination of green-field development with modern technologies and refactoring of existing code bases
  • Collect the business flow and requirements from internal user
  • Manage vendor to ensure project delivery on time and up to quality
  • Prepare technical and support documentation
  • Drive key projects from inception to analysis, design, implementation and delivery
  • Provide feedback through design and code reviews
  • Provide Tier 3 support as needed

Skills & Qualifications:

  • 5+ years' experience in Web application or related enterprise system design and development
  • Microsoft Visual Studio as the main development tool
  • Solid experience in C# / ASP.NET / Bootstrap / Model-view-controller (MVC) pattern / Repository Pattern / Entity Framework (EF) / MS-SQL / Microsoft Unity
  • Plus: Experience in Azure / SharePoint / Dynamics CRM/ Dynamics 365 / Blockchain / Data Analytics / Artificial Intelligence
  • A good team player with strong analytical & problem-solving skills
  • Good communication skills

We offer an attractive benefits package including:

  • 5 days work
  • Medical coverage
  • Hospital Insurance

Working Location:

  • Central District and CyberPort

Office Manager

eBRAM International Online Dispute Resolution Centre Limited

Salary provided

Posted on 12 May 2020

Job Highlights

  • High Diploma or B.A. Degree preferred
  • 3 - 5 years of hands-on experience is a must
  • 5-day work week

Job Description

Responsibilities:
  • Provide secretarial support to Management Team on various activities in a timely fashion with quality, i.e. appointment coordination, travel, filing, correspondence, PowerPoint, etc.Partner with HR to maintain office policies as necessary
  • Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
  • Manage contract and price negotiations with office vendors, service providers, and office lease
  • Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
  • Responsible for ensuring office financial objectives are met by preparing weekly expense report, the annual budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise
  • Participate actively in the planning and execution of company events
  • Organize orientation and training of new staff members
  • Ensure security, integrity, and confidentiality of data
  • Maintain a safe and secure working environment
  • Any other duties as assigned by the company from time to time

Requirements:

  • 3-5 years of experience in a similar role with High Diploma or B.A. Degree preferred
  • Excellent written and verbal communication skills in English, Cantonese, and Putonghua (plus)
  • Proven office management, administrative or assistant experience
  • Knowledge of office management responsibilities, systems, and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Strong organizational and planning skills
  • Proficient in MS Office
  • Knowledge of accounting, data and administrative management practices and procedures

     Previous working experience with legal firms is preferred

Your application should include a cover letter with a full resume, expected salary, and a recent photo. Only shortlisted candidates would be notified. Please send your application to the HR Department, eBRAM Centre Limited, Suite 3605, AIA Tower, 183 Electric Road, Hong Kong, or by email at hr@ebram.org .